Our Privacy Policy

Personal contact information we collect and what we do with it
When you are making a donation or expressing an interest in any of Allegheny Lutheran Social Ministries programs we ask you for personal contact information, including your name, mailing address, phone number, and e-mail address. We will use this contact information to provide you with information or resources you have requested such as ALSM programs, a receipt, or a financial report, or we will use your information to contact you to clarify or verify other information.

Personal contact information is not shared with any organization outside of Allegheny Lutheran Social Ministries and our agents (reputable companies we use for services, such as mail houses and printers). We have contracts to protect your privacy with all of our agents.

Personal billing information we collect and what we do with it
In addition to personal contact information, we ask for billing information, such as your billing address and credit card number, when you make a donation and register for an event. We use secure servers to gather and process your billing information. These secure servers are hosted by our agent Open Door Vision, which is bound by our site policies. Your billing information is not shared with any other organizations, and your credit card number is not retained once your transaction has been authorized and processed.

Other contact information we collect and what we do with it
In some instances, we ask for contact information for people other than yourself – for example, e-mail addresses of friends to whom you wish to send a copy of one of our pages or the mailing address of someone you wish to have us notify of a donation you have made. You may request for this information to be withheld from any mailing lists if you prefer.

How to view or change your information
With the exception of credit card numbers, which are not retained, you can view and request changes to all the information you have given us, including any mailing lists you may be on, by contacting us one of two ways:

Send a letter to:
Allegheny Lutheran Social Ministries
Attention: Development Assistant
915 Hickory St.
Altoona , PA 16648

E-mail us at:
development@alsm.org

Call Us at: 800.400.2285

Confidentiality of Constituent Information

Policy: Allegheny Lutheran Social Ministries protects the personal privacy of constituents by maintaining confidentiality of all constituent information.

Purpose: To ensure the privacy of individuals, organizations, foundations, and corporations, constituent information will be released only after consent is obtained from the constituent. Exception is made only for the purposes of advancing ALSM through resource development efforts that require constituent information to develop strategies and present gift proposals.

Procedure:

Constituent information will be limited to contact information only (address, phone number, email address) and will be released as follows:

1. Upon a third-party request for constituent information, the director of development or advancement assistant will explain the constituent confidentiality policy to the third-party and then contact the constituent, explain ALSM’s policy to the constituent, provide the identity of the third-party, and ask for permission to release the information.
1. If the constituent agrees, ALSM will contact the third-party and provide the constituent’s contact information.
2. If the constituent refuses, ALSM will contact the third-party and inform him/her that the constituent refused the release of the information.

1. For the purposes of advancing ALSM through resource development efforts, constituent information will be made available on an as-needed basis to board members, committee members, and other volunteers. The information may include giving history as well as other information contained in the constituent’s record necessary to develop a strategy of cultivation, solicitation, and stewardship. Information released in this manner will be clearly marked confidential, and those receiving it will be verbally instructed that the information is confidential and to be used only for the purpose of ALSM resource development.

Constituent information, in full or in part, will not be sold to individuals, businesses, or other parties under any circumstances.

 Security

Financial transactions and our secure servers
All financial transactions on our Web site, specifically online donations and registrations, are managed through our agent Open Door Vision, which is TRUSTe certified. All transactions use an encrypted channel, take place on secure servers, and occur in real time. No financial data, such as your credit card number, is transferred via a less-secure channel, such as encrypted e-mail, for processing. Moreover, once your transaction has been completed, your credit card number is not retained.

User Agreement

By viewing and/or using this Web site, you are agreeing to all of the terms and conditions explained below.

1. This World Wide Web site with its home page in the domain "alsm.org" is a complimentary information service offered by Allegheny Lutheran Social Ministries at no charge to you as a user of the World Wide Web, with the express condition that you agree to be bound by the terms and conditions set forth in this User Agreement. ALSM reserves the right to change these terms and conditions any time, and you must consult the most recent version of this User Agreement (not an older cached version) each time you view the Website. Do not use the Website if you do not agree to all of the following terms and conditions.
2. You agree to be bound by the terms and conditions set forth under the Service Marks, Copyright, and Hyperlinks sections of this Site Notice.
3. You acknowledge that the information on the Web site is provided "as is" for general information only. ALSM makes no warranties of any kind regarding this Web site, including but not limited to any warranty of accuracy, completeness, currency, reliability, merchantability or fitness for a particular purpose, or any warranty that these pages, or the server that makes them available, are free of viruses or other harmful elements, and such warranties are expressly disclaimed.
4. You agree that you will hold harmless ALSM and its officers, directors, and employees from all claims arising out of or related to your access or use of, or your inability to access or use, this Web site or the information contained in this Web site or other websites to which it is linked, including but not limited to claims that you have found something you have heard, viewed, or downloaded from this Web site or another Web site to which it is linked to be obscene, offensive, defamatory, or infringing upon your intellectual property rights. In no event will ALSM or the contributors of information to this Web site be liable to you or anyone else for any decision made or action taken by you in reliance on such information or for any consequential, special, or similar damages, even if advised of the possibility of such damages.
5. You acknowledge that opinions and recommendations contained in this Web site are not necessarily those of ALSM or endorsed by ALSM.
6. ALSM may provide links on the Web site to other Web sites which are not under the control of ALSM. These links are provided for convenience of reference only and are not intended as an endorsement by ALSM of the organization or individual operating the Web site or a warranty of any type regarding the Web site or the information on the Web site.

Your IP address, cookies, and plug-ins
For each visitor to our Web site, our Web server automatically recognizes the visitor's IP address (no personally identifiable information, such as e-mail addresses, are automatically recognized by our server). We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address may also be used to gather broad demographic information. Occasionally, we may use session cookies to improve content, provide easier access, and understand how visitors use our Web site. Session cookies are also used to support our e-commerce pages. These cookies persist on your system for the duration of your browser session only. Our Web site does not offer stand-alone or plug-in applications that report individually identifiable information back to us or to any other organization.

Links to other sites
ALSM’s site contains links to other sites, including ones that gather personal contact information. Allegheny Lutheran Social Ministries is not responsible for the privacy practices or the content of such Web sites. However, any personal information obtained by us through other sites is treated as if it was gathered on our site, and our privacy policy applies.

Changes To This Policy
Our privacy policy is subject to change from time to time. Any changes to this privacy policy will be posted on this web page, and we will mark the link to our privacy policy from our Internet home page to note the date of any changes, so that you will always know what information we collect online, how we use it, and what choices you have.)

Thank you for taking the time to review our Privacy Policy and User Agreement. Allegheny Lutheran Social Ministries is very concerned about privacy and safety online. If you have any questions about these policy statements, the practices of this site, or your dealings with this Web site, you can contact:

Allegheny Lutheran Social Ministries
915 Hickory St.
Hollidaysburg , PA 16648
800.400.2285
Or email: marketing@alsm.org