Frequently Asked Questions

• Is the center open during the holidays and school closings?
• What is the staff team member to child ratio?
• Have all the staff team members completed first aid courses?
• What additional training have the staff team members had?
• Can parents visit any time they want?
• What is the discipline policy?
• Do children need a medical exam before they enroll?
• Is there financial assistance available?
• Are there regularly scheduled parent conferences?
• Is the center licensed or registered with the appropriate local government agencies?
• What are the fees? Are meals and snacks included?
• Does the center participate in the Keystone STARS program?
• How will parents be updated with information about what children are doing?
• Is the facility secure?